FAQ's
What is Le Sas Bon?
Le Sas Bon is a boutique home fragrance company based in New York City. We specialize in hand-poured candles and other home fragrance products that are inspired by travel, nature, and everyday experiences. Our goal is to evoke cherished memories and create a unique ambiance in your home.
Where are your products made?
All of our products are hand-poured with care in our studio located in the Lower East Side of New York City.
What does "Le Sas Bon" mean?
"Le Sas Bon" is derived from French Creole, meaning “A Good Scent.” Our name reflects our dedication to crafting exceptional fragrances that enhance your living space.
What ingredients are used in your candles?
Our candles are made from high-quality, natural ingredients including premium wax blends and essential oils. We prioritize sustainability and aim to use eco-friendly materials in all of our products.
How do I choose the right fragrance for my home?
Choosing a fragrance is a personal experience. Consider the mood you want to create or the memory you wish to evoke. Feel free to explore our collection and read the descriptions for each scent to find one that resonates with you.
How should I care for my candles?
To ensure the best experience and longevity, trim the wick to about 1/4 inch before each use. Burn your candle in a draft-free area and never leave it unattended. Follow the instructions provided with each product for specific care details.
Do you offer custom orders?
At this time, we do not offer custom orders. However, we are constantly working on new and exciting fragrances, so stay tuned for updates!
Can I purchase Le Sas Bon products in stores?
Currently, our products are available exclusively through our website. This allows us to maintain the highest quality standards and provide a direct connection with our customers.
What is your return policy?
We strive to ensure your satisfaction. If you are not completely satisfied with your purchase, please contact us at kidcurvel@gmail.com within 14 days of receiving your order. We will provide instructions on how to return the item and process a refund or exchange.
How can I contact you?
For any questions, concerns, or inquiries, please reach out to us via email at kidcurvel@gmail.com. We are here to help and will respond as promptly as possible.
Thank you for choosing Le Sas Bon. We look forward to enhancing your home with our unique and evocative fragrances.